Privacy Policy
Effective Date: 01/01/25
Nexura Medical (“Nexura,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website, services, and communications. By using our site, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information (submitted by you):
Full name
Email address
Phone number
Clinic or business name
Job title or role
Any information you provide through contact forms, surveys, or email communication
B. Technical and Usage Information (collected automatically):
IP address
Browser type and version
Device information (mobile or desktop)
Operating system
Pages visited, time on site, and referral links
Cookie identifiers and other tracking data
C. Protected Health Information (PHI):
While our website is not intended for storing or transmitting PHI, if you submit HIPAA-related data via secure communication channels, we handle it in compliance with HIPAA guidelines. We do not collect or store PHI through any public form on this site.
2. How We Use Your Information
We use the information we collect for:
Responding to inquiries or demo requests
Providing customer support
Sending updates about products or services
Improving site functionality and user experience
Complying with legal or regulatory obligations
Preventing fraud, abuse, or security threats
3. Legal Basis for Processing
We process your personal information under one or more of the following bases:
With your consent
As required to fulfill a contract or provide requested services
To comply with legal obligations
For our legitimate interests (e.g. business improvement, marketing)
4. Cookies and Tracking Technologies
We use cookies and similar technologies (such as Google Analytics) to:
Monitor site traffic and behavior
Track user preferences and session data
Improve website functionality
You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality.
5. How We Share Information
We do not sell, rent, or trade your personal information.
We may share your information with:
Service providers that help operate our site (e.g. analytics tools, hosting platforms, CRM systems)
Email communication tools (e.g. Mailchimp, Gmail)
Regulatory authorities if required by law
All third-party providers must comply with strict data protection requirements.
6. Data Storage and Security
We implement physical, administrative, and technical safeguards to protect your data, including:
HTTPS encryption across our site
Access controls and data minimization practices
Secure third-party platforms for storing any submitted forms or data
No method of transmission or storage is 100% secure, but we take all reasonable steps to protect your information.
7. Your Rights
Depending on your location, you may have the right to:
Access, update, or correct your personal information
Request deletion of your data
Withdraw consent to marketing or communications
File a complaint with a data protection authority
To exercise any of these rights, email us at [insert contact email].
8. HIPAA Notice (if applicable)
If you are a healthcare provider or submit patient-related information through our services, we comply with HIPAA regulations where applicable. Do not transmit PHI through public forms. Contact us directly for secure submission options if needed.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies.
10. Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received data from a child, we will delete it.
11. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your information at any time.
12. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the site after changes implies acceptance of the updated terms.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:
Nexura Medical
10689 N Kendall Drive suite 217
Miami Florida 33176
Email: support@nexuramedical.com